Coronavirus Update- Message from the Staff and Trustees

 

At what is such a difficult time for all of us, we would like to assure you that the team at Calderdale Carers are continuing to work remotely to provide support and information to carers in Calderdale.

In this special edition of our Newsletter we have outlined how to contact us and the services available. Please take a little time to read through it and do not hesitate to get in touch with us if we can be of any help or support to you. We assure you your messages will be responded to as soon as we can.

Please do all you can to stay safe and remember we are here to speak with you and can refer you for help with shopping, prescriptions, medical appointments etc if you need it.

We know you will want to join us in thanking the NHS, Social Care and all those

key workers and volunteers who are keeping things running to keep us safe and ensure there are essential services and food.

Carers have long been the vital army supporting Health and Social Care and without whom the system could not cope. By carrying on in your caring role at this time you are a key part of the national effort and when we applaud the NHS and essential workers each Thursday night we will be cheering for you as well.

Kindest regards

Staff and Trustees.

 

Contact Details

Phone; 01422 369101

Email; enquiries@calderdale-carers.co.uk

Facebook: Calderdale Carers

Download our latest Carers Newsletter below

Newsletter-update april 20 PDF

 

 

A carer is someone who is supporting a relative, friend or neighbour who cannot manage without help due to illness or disability.

You could be a carer without knowing it as there are lots of hidden carers in Calderdale.

You might feel that you are just doing what is right, it is your duty, or there is no-one else to help.

There is help and support available and we can help you to find and access it.

The very best way for us to help you is by talking to you.

Talking to you, finding out about your caring role and assessing your support needs is the first step towards getting you the help you need. Please ring us on 01422 369101 during office hours.

If we are engaged it is because we are talking to other carers, please be patient and leave a message. We will always prioritise your messages and return them as soon as possible.

If you cannot talk to us at the moment and prefer to begin the process of talking to us via email then

please email us on

enquiries@calderdale-carers.co.uk

If you wish to register as a carer in Calderdale please download our Contact Preferences Form below.

Contact Preferences Form November 2019

To find out more about how we can help carers in Calderdale please download our Service Offer below.

Calderdale Carers Service Offer

Please click here to download a blank copy of the Emergency Back-Up Plan.

back up plan

 

 

Calderdale Carers Project, Rimani House,

14-16 Hall Street, Halifax, West Yorkshire, HX1 5BD

Calderdale Carers Project is a company limited by guarantee.  Company No. 3288967

Registered Office:  Suite 3, Rimani House, 14-16 Hall Street, Halifax, West Yorks, HX1 5BD

Registered Charity No. 1076012

 

 

Privacy Notice

We are registered with the Information Commissioners Office under the General Data Protection Regulations 2018. We take our responsibilities under the Act very seriously. We process data lawfully as a legitimate interest and only using data for purposes you could reasonably expect us to use it for. The information provided by you is collected solely for the purpose of providing you with services you request to support you in your caring role. We need this information to maintain accurate records of your name, contact details and caring role. These records enable us, in both yours and our legitimate interests to provide services and to process your data to fulfil the requirements of our contract with Calderdale MBC Adult Health and Social Care.

  • You may withdraw your information at any time, and we will ensure we do not contact you further. However in accordance with our contractual and legitimate interests we are required to keep data for 8 years (75 years for children under 18) from the date of your request to remove, unless there is a statutory purpose to keep it for longer.

  • You can request a copy of the information we hold about you

  • You can have inaccurate information corrected.

  • You can complain if you believe your data has not been processed lawfully.

To action any of the above please make your request in writing to our Data Controller Lynn Ward at our registered office. Calderdale Carers Project, Suite 3  Rimani House, 14 – 16 Hall Street Halifax, West Yorkshire HX1 5BD

Should you wish to read it our Data Protection Policy you can contact us and request a copy by post.