CARERS INFORMATION, ADVICE, SUPPORT SERVICE RETENDER & CARERS STRATEGY

 

Calderdale Council are currently refreshing their Carers Strategy and looking at carers support services in Calderdale to ensure they continue to meet the diverse and changing needs of carers. The current service provided to carers in Calderdale is highly valued by the council and local carers. However, the law governing our contract and tendering services means we need to re-tender all contracts valued over £100,000 every 5 years.

Therefore we are now starting the retendering process and will be inviting organisations, including the current provider, to apply for the new contract, which will start on 1 October 2020. If a different organisation win the contract, the staff from the current provider will have the right to transfer to the new employer on the same terms and conditions.

The first part of the re-tendering process is to consult with carers about your needs and what you want from a Carers Information, Advice and Support Service. Calderdale Carers provide a wide range of services, but is there anything different you would like in the new contract, or anything you would like to see more of or less of? A short survey has been included so you can let us know your thoughts on this, and it is also available online: https://www.surveymonkey.co.uk/r/CarersSurvey2019

For more information please contact Dawn Collins, Carers Development Officer on (01422) 393966 or Dawn.Collins@Calderdale.gov.uk

Download our latest Carers Newsletter below.

May 2019 PDF Carers Newsletter Final

 A carer is someone who is supporting a relative, friend or neighbour who cannot manage without help due to illness or disability.

 

You could be a carer without knowing it as there are lots of hidden carers in Calderdale.

 

You might feel that you are just doing what is right, it is your duty, or there is no-one else to help.

 

There is help and support available and we can help you to find and access it.

The very best way for us to help you is by talking to you.

Talking to you, finding out about your caring role and assessing your support needs is the first step towards getting you the help you need. Please ring us on 01422 369101 during office hours.

If we are engaged it is because we are talking to other carers, please be patient and leave a message. We will always prioritise your messages and return them as soon as possible.

If you cannot talk to us at the moment and prefer to begin the process of talking to us via email then

please email us on

enquiries@calderdale-carers.co.uk

It is important that you give us your full name, address and telephone number with times when it would be good for us to contact you. it is also helpful to have some idea of your caring situation.

 

Calderdale Carers Project, Rimani House,

14-16 Hall Street, Halifax, West Yorkshire, HX1 5BD

Calderdale Carers Project is a company limited by guarantee.  Company No. 3288967

Registered Office:  Suite 3, Rimani House, 14-16 Hall Street, Halifax, West Yorks, HX1 5BD

Registered Charity No. 1076012

 

Privacy Notice

We are registered with the Information Commissioners Office under the General Data Protection Regulations 2018. We take our responsibilities under the Act very seriously. We process data lawfully as a legitimate interest and only using data for purposes you could reasonably expect us to use it for. The information provided by you is collected solely for the purpose of providing you with services you request to support you in your caring role. We need this information to maintain accurate records of your name, contact details and caring role. These records enable us, in both yours and our legitimate interests to provide services and to process your data to fulfil the requirements of our contract with Calderdale MBC Adult Health and Social Care.

  • You may withdraw your information at any time, and we will ensure we do not contact you further. However in accordance with our contractual and legitimate interests we are required to keep data for 8 years (75 years for children under 18) from the date of your request to remove, unless there is a statutory purpose to keep it for longer.

  • You can request a copy of the information we hold about you

  • You can have inaccurate information corrected.

  • You can complain if you believe your data has not been processed lawfully.

To action any of the above please make your request in writing to our Data Controller Lynn Ward at our registered office. Calderdale Carers Project, Suite 3  Rimani House, 14 – 16 Hall Street Halifax, West Yorkshire HX1 5BD

Should you wish to read it our Data Protection Policy you can contact us and request a copy by post.