Coronavirus Update

We would like to reassure all our carers that as the situation regarding coronavirus continues to develop we are committed to ensuring the well being of carers, the people they look after and our staff.

We are trying our best to adapt our service to ensure we can continue to offer support to carers in these ever changing and uncertain times.

We have made the difficult decision to suspend some of our services including our home visiting service and office appointment and our monthly carers support groups.

We are taking steps to ensure we are still able to offer telephone advice, guidance and emotional support when needed.

We are encouraging carers to stay in contact with us by phone, email and social media but would ask that you allow us extra time to get back to you.

We are of course regularly reviewing the situation and will continue to update carers as much as possible.

 

Contact Details

Phone; 01422 369101

Email; enquiries@calderdale-carers.co.uk

Download our latest Carers Newsletter below

Newsletter March 20

 

 

A carer is someone who is supporting a relative, friend or neighbour who cannot manage without help due to illness or disability.

You could be a carer without knowing it as there are lots of hidden carers in Calderdale.

You might feel that you are just doing what is right, it is your duty, or there is no-one else to help.

There is help and support available and we can help you to find and access it.

The very best way for us to help you is by talking to you.

Talking to you, finding out about your caring role and assessing your support needs is the first step towards getting you the help you need. Please ring us on 01422 369101 during office hours.

If we are engaged it is because we are talking to other carers, please be patient and leave a message. We will always prioritise your messages and return them as soon as possible.

If you cannot talk to us at the moment and prefer to begin the process of talking to us via email then

please email us on

enquiries@calderdale-carers.co.uk

If you wish to register as a carer in Calderdale please download our Contact Preferences Form below.

Contact Preferences Form November 2019

To find out more about how we can help carers in Calderdale please download our Service Offer below.

Calderdale Carers Service Offer

Please click here to download a blank copy of the Emergency Back-Up Plan.

back up plan

 

 

Calderdale Carers Project, Rimani House,

14-16 Hall Street, Halifax, West Yorkshire, HX1 5BD

Calderdale Carers Project is a company limited by guarantee.  Company No. 3288967

Registered Office:  Suite 3, Rimani House, 14-16 Hall Street, Halifax, West Yorks, HX1 5BD

Registered Charity No. 1076012

 

 

Privacy Notice

We are registered with the Information Commissioners Office under the General Data Protection Regulations 2018. We take our responsibilities under the Act very seriously. We process data lawfully as a legitimate interest and only using data for purposes you could reasonably expect us to use it for. The information provided by you is collected solely for the purpose of providing you with services you request to support you in your caring role. We need this information to maintain accurate records of your name, contact details and caring role. These records enable us, in both yours and our legitimate interests to provide services and to process your data to fulfil the requirements of our contract with Calderdale MBC Adult Health and Social Care.

  • You may withdraw your information at any time, and we will ensure we do not contact you further. However in accordance with our contractual and legitimate interests we are required to keep data for 8 years (75 years for children under 18) from the date of your request to remove, unless there is a statutory purpose to keep it for longer.

  • You can request a copy of the information we hold about you

  • You can have inaccurate information corrected.

  • You can complain if you believe your data has not been processed lawfully.

To action any of the above please make your request in writing to our Data Controller Lynn Ward at our registered office. Calderdale Carers Project, Suite 3  Rimani House, 14 – 16 Hall Street Halifax, West Yorkshire HX1 5BD

Should you wish to read it our Data Protection Policy you can contact us and request a copy by post.